FLORAL DELIVERY AND PICKUP
Local flower deliveries within the municipality of Vancouver will be charged $20, and flower deliveries to addresses in the Greater Vancouver area will be charged $35. Pickup from our West 1525 West 6th Ave. studio is free on the scheduled day at specified hours.
Accessories such as vases, tools and candles can be shipped to locations across Canada, the US, and select global addresses. Accessories will be shipped using Canada Post and the cost will be calculated at checkout based on the item and shipping address. If you order an accessory along with flowers within Greater Vancouver, it will be delivered along with your floral delivery.
Local deliveries will be delivered between 11:00 am - 5:00 pm on the order date selected. If you require a special timed delivery (for example, must be there before 3:00pm), please get in touch via email (email@example.com) as there will be an additional fee for us to arrange a special courier. We are currently not accepting same-day orders.
Yes, definitely! Please place your order online and select "Store Pick-Up". Due to reduced retail hours during covid, our pick up window is Wednesday to Sunday 11:00 am - 5:00 pm.
If the recipient is not home at the time of delivery, our couriers will do their best to get in touch with the recipient for next steps. Since we pack all our deliveries in water, they can be left lat the front door if deemed safe, or with a concierge/reception desk when available. If a second delivery attempt at a later date is absolutely necessary, an additional delivery charge will apply. 11:00 am - 5:00 pm.
We generally do but during covid we are unable to deliver to hospitals and nursing homes. In order to ensure your order arrives safely, please include all applicable information so that we can get the flowers to the recipient smoothly.
RETURNS & EXCHANGES
Our flowers are arranged with love and care. If you are not fully satisfied with your arrangement or accessory, we will work with you to provide a replacement, or issue a gift card. Please contact us at firstname.lastname@example.org within 24 hours with the order details and an image of your flowers.
We are known for our natural, freestyle approach to floral design, one that uses seasonal ingredients to inform design. We work with many local growers as well as our wholesalers, we choose each design based on floral availability, what is looking best at any given time!
A bouquet is designed in hand and tied with a wire. It will need to be placed in a vase of water (unless it’s a dried bouquet!). An in-vase arrangement is designed in a vase, a bottle arrangement is designed in a bottle.
Our bouquets and arrangements are created using a range of seasonal and local flowers at the designer’s choice. Please reach out to us at email@example.com if you would like to discuss commissioning a custom bouquet or arrangement, or for special events.
We have always included ingredient tags with our ordes so you know what flowers it is you’re taking care of! General care includes unwrapping bouquet from waterpack and papers, giving the stems a sharp angled cut and placing in a clean vase, full of fresh water. Change water frequently, always recutting the stems. We have a blog post about flower care, learn more here.
Please email us at firstname.lastname@example.org and include some details about your upcoming event.
We start with a phone consultation to get a sense of your vision and design needs. We will then prepare a custom quote. If you choose to book with us, we request a 30% non-refundable deposit to book your wedding date. Please email us email@example.com to start this process.
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CONTACT & LOCATIONS
Our studio is located at West 1525 West 6th Ave in Vancouver, in the South Granville neighbourhood. Walk-in studio is temporarily closed due to Covid-19. We also have a little flower corner at The Wild Bunch at Birds and the Beets Cafe, at 55 Powell Street in Gastown.